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Sales Operations Manager

  • Hybrid
    • Aalst, Belgium
    • Mechelen, Belgium
    +1 more

Job description

About the role

Binocs is our SaaS solution built for complex planning and scheduling in QC labs and CGT operations. Our enterprise customer base is growing globally, especially across life sciences.

As we continue to grow our recurring SaaS business across global life sciences clients, we’re ready to level up our commercial operations. We’re hiring a Sales Operations Manager to lead and scale the full commercial backbone of the Binocs Sales organization. This senior commercial role will support our VP Sales in shaping how we run and grow our global sales. You’ll bring hands-on sales experience combined with the ability to structure, track, and scale processes.

This role is twofold:

  • Build structure in sales planning, forecasting, renewals, and performance tracking.

  • Stay close to the field, understanding the reality of sales cycles and earning trust from account owners to drive adoption of better ways of working.

👉👉 So, looking for a high-impact role where your credibility with sales teams is as important as your ability to design scalable processes? Read on!

Key responsibilities

  • Lead account planning, pipeline tracking, and forecasting together with sales leadership.

  • Drive renewals, upsell, and cross-sell activities to grow existing accounts.

  • Review and challenge deal quality, ensuring clarity and consistency.

  • Track commercial performance through dashboards and insights.

  • Develop simple, scalable frameworks that support repeatable sales success.

  • Share best practices, coach team members, and help raise commercial maturity.

  • Eventually take ownership of 1–2 strategic global accounts.

  • You’ll collaborate with teams across Belgium, the US, and APAC—supporting a global client base mostly headquartered in Europe and the US.

 #LI-JC1

Job requirements

About you

  • You bring 8+ years’ experience in B2B commercial experience, ideally having carried a quota or run deals yourself, in SaaS or enterprise software.

  • You hold a Master’s degree in Business (Engineering) or a similar field.

  • You combine hands-on sales credibility with the ability to bring structure, whether in sales processes, forecasting, or commercial operations.

  • You’ve led initiatives that turned strategy into execution and know how to balance analysis with commercial instinct.

  • You’re confident working across functions and seniority levels, and you can win buy-in from sales colleagues by speaking their language.

  • Experience in selling into life sciences, lab-, or manufacturing environments is a strong asset.

  • You’re not afraid to take ownership—switching easily between designing frameworks and jumping into day-to-day execution.

  • You are fluent in English; other languages are a plus.

  • You’re comfortable in a hybrid environment and open to working with global stakeholders across time zones.

  • You feel connected with and are ready to represent our company values: dig deep, own it, come together move fast and be kind!

  • You show a willingness to travel globally and to work in a hybrid working model.

  • You have a valid driver’s license or will obtain this in the next 6 months.

Why join us?

  • You’ll drive the system behind our growth: Take ownership of the structure, rhythm, and insight that powers our commercial engine.

  • Make a strategic impact: Shape how Binocs scales commercially across regions, teams, and global life sciences clients.

  • Step into a leadership position: Be a sparring partner to the Head of Sales, with autonomy to implement and optimize.

  • Go global: Operate in an international setup with global clients and multi-region teams.

  • Grow with us: This is a senior seat in a growing SaaS business, with room to evolve toward commercial leadership

  • Enjoy benefits such as a competitive salary including a bonus and an electric company car with convenient charging options.

About us

At Bluecrux, we transform supply chains into smart, efficient value chains through a blend of expert consulting and cutting-edge technology. We collaborate closely with industry leaders like Johnson & Johnson, GSK, Bridgestone, AkzoNobel, Beiersdorf, Oatly, and many more – creating partnerships that drive meaningful impact. With a global presence in Europe, the US and APAC, we're committed to shaping the future of value chains, one success story at a time.

Binocs technology

Binocs is the global #1 SaaS solution for scheduling and planning in Quality laboratories and CGT production. Featuring AI-enabled scheduling, scenario-based capacity planning, demand and operations management, intelligent sample campaigning, and advanced performance management, Binocs offers the end-to-end visibility and control that will bring your operational optimization to the Cutting X.    

Empower your teams with confidence in their workplans, enhancing productivity and maximizing SLA adherence. 

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